Hey there just joined so I could respond, we are not east coast cycle , They have asked us to do there warranty work as they closed other than that we are not connected to them. I am shocked to here that I did't give you the time of day, are you sure that wasn't Jen at SBT. Any questions about are warranty feel free to ask, We try to personalize every sale we alway's remember your name and at anytime you can ask for the owner and he will pick up right away, we are not a huge shop, We mostly do seadoo and some yamaha we are the oldest shop exchanging engines we started locally in summer 1993, we are never a long turn around 3 weeks at most if you have certain request and that will be discussed before you even send your engine. we do change the prices in the off season, but there less.