I'm in Columbus, and I have heard nothing but bad things about Sizzle Marine. They told my buddy they would refuse to do warranty work on his boat if he didn't buy it through them, only they didn't even have the model he wanted.
This weekend I browsed some boats up at Powersports 360 in Port Clinton, they were very friendly and the other customers we spoke with were happy with them as well. It's a bit of a drive, but it may be worth looking into if you can't get a problem fixed elsewhere.