Anyone here familiar with the Riva Athena ECU and how to load maps

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I have the Athena ECU for a 2014 RXPX. Riva has given me all the maps and I have played with this thing over and over and cannot figure out how to put them into the ECU with the Maya program. When I open device no maps show yet when I click on a map they show. If I hit down load I get the message all maps are not loaded. No matter what I did it hits a road block. I have read the instructions over and over and they are no help what so ever. This is becoming a nightmare. Any help from anyone who knows would be appreciated.
All maps are in the maplet forlder for Maya.
 
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