Advice requested (thx in advance!)

[Blizzardjh]

Hi, I purchased my first jet ski last July...2018 SeaDoo GTI SE. After 6 hours I noticed a pool of oil collecting towards front of engine in the hull. Took it back and service dept diagnosed it as a misaligned engine...ticket says they replaced retaining ring, gasket, oil seal, and boot kit all under warranty. At 15 hrs I had complete loss of power to the impeller in the middle of the lake. Engine would crank/rev but impeller was dead.
So ski is back in the shop and Im waiting to hear from service dept.

I would like to hear opinions from folks about what you would do. Keep the ski? Sell it? Ask dealership to refund or allow trade-in?

I like the dealership I purchased from but I feel like my money was wasted on a bad product given these problems. I decided against buying used to AVOID the exact problems I am experiencing right now.

Thanks in advance for any thoughts and feedback.

Jami

 

[Rikky001]

Sounds like stripped splines, they replaced things but maybe forgot the alignment?
Still in warranty, try to sort it out with the dealer and contact the importer directly so they are fully aware of the issues.

 

[Blizzardjh]

@Rikky001 Thx for the reply. I agree it is most likely a stripped spline from a misaligned engine. I'm going to see what the dealership is willing to do to stand behind their product and service. Warranty is expiring soon and I do not want to get stuck with a SeaDoo'nt.

Jami