12V DC AuxConnector

[Rocket279]

I have a 2001 Islandia and my 12V DC connector doesn't work. The fuse is not blown and I purchased and replaced the unit PN710001248 and still no power to charge my phone etc. Has anyone else experienced this and can advise where else to look or even rewire a new one into a fuse box? Should be easy but I'm at a loss and hoping for some advice. Thanks